Shipping policy

SHIPPING POLICY

1. Processing & Delivery
Every order ships within 7 to 10 business days of purchase. Delivery time after that depends on the carrier and your location. During high-volume periods such as tour dates, holidays or sales, delivery may take a few additional days.

2. Shipping Rates
Shipping is calculated at checkout based on your address and the items in your cart.

3. International Orders
Available destinations are shown at checkout. Delivery times vary by destination and may run longer than the estimate above. Duties, import taxes or other local charges may be applied by your local customs authority on delivery. These charges are the customer's responsibility and are not refundable by us.

4. Tracking
A tracking number is included in your shipping confirmation email. Tracking updates can take 24 to 48 hours to appear after an order ships. Items in the same order, including the 2-pack, may ship separately with their own tracking numbers.

5. Order Confirmation
If you don't receive a confirmation email within 24 hours of purchase, please check your spam or promotions folder before reaching out.

6. Pre-Orders
Where an item is sold as a pre-order, the estimated shipping date is shown on the product page and in your order confirmation email. Pre-order dates are estimates and may change. If a pre-order has not shipped within 14 days of its estimated date, you may cancel it for a full refund by contacting us.

7. Changes & Cancellations
Once an order is being processed, it cannot be modified or cancelled. For damaged, incorrect or lost orders, please see our Refund Policy.

8. Contact
For anything else, reach out through our Contact page and we'll help you out.